Hello Pixifiers!
The last time you heard from us, we mentioned 'an injection of new resources focused on customer success'. With that, we're excited to announce the launch of our new support center, a consolidated hub of all the support content and resources that Pixifi offers.
👋 Say hello to the new and improved Pixifi Academy & Support Center!
The new support center is the first milestone in our effort to streamline and modernize the resources we provide to ensure users quickly find the answers they need and get the most from the platform. Here are a few of the highlights:
Our true goal is to provide the exact support content you need and make it super easy to find so no one has to wait on Pixifi for answers. Getting everything in one place and making relevant content more 'discoverable' is indeed the first milestone. But we still have a lot of work to do. From here, the plan is to identify gaps and dated content to then create and refresh accordingly. Support interactions are SUPER useful for this purpose and will be our guiding light. Said another way, we will build resources to match the exact areas folks get hung up on...
As always, your feedback is everything so please let us know if this is a step in the right direction and/or if there's a support article we can create today to be helpful :)
More to come!
| 📸 Take me to the new Pixifi Academy & Support Center 📸 |