The Pixifi Snapshot #3
📸 PRODUCT -- implemented a series of system enhancements to improve questionnaire functionality, streamline notifications, optimize booking services, and upgrade the referral tooling
🤝 CUSTOMER SUPPORT -- we officially welcomed Tony Cooper to the team!
👥 COMMUNITY -- the new Pixifi Ambassador program is off to the races
Let's dive in!
📸 PRODUCT
Enhancements:
- Added an {event_locations_names_plaintext} variable for including location names in automatically generated event names
- Refreshed the in-app referral module to provide a discount to those receiving a studio referral link (20% for the first six months) and clear visibility into referrals made
Bug Fixes:
- Validation to successfully mark contract reminders as sent, improving notifications and reminders.
- Improved functionality of questionnaire checkboxes, now they can handle double quotes in their labels and save user selections properly
- Optimized saving mechanism for short questionnaires, ensuring all checkbox selections are saved even when user interaction is quick
- Fine-tuned the staff event confirmation SMS system, ensuring messages are delivered to the correct staff member
- Streamlined the removal process of saved payment methods for Pixifi users, allowing them to act on behalf of their customers
- Refined booking page service configurations, eliminating unintended buffer times from the incremental mode to ensure smoother bookings
- Upgraded the system to prevent event an event status associated with deleted workflows from interfering with existing workflows
- Improved the referral counting mechanism on the Lead -> Referral Sources page, eliminating the risk of double counting same customer referrals
🤝 CUSTOMER SUPPORT
WE EXPANDED THE CUSTOMER SUPPORT FUNCTION!
By welcoming Tony Cooper to the team. A long-time Pixifi user and accomplished photographer and videographer, who brings a tremendous wealth of domain and product expertise. Welcome, Tony!!!
Support Content Releases:
Full refresh of step-by-step guides for the following modules and features:
👥 COMMUNITY
Pixifi Ambassador Program
We officially launched earlier this week with a system for sharing discounts and earning a revenue share. From here, we'll work toward broadening the program to include content creation and participation in digital workshops and office hours. Reply here or email ambassador@pixifi.com, if you'd like to join!
🎁 ROUNDUP
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