๐Ÿ“ธ Announcing Pixifi's Next Chapter ๐Ÿš€

  • March 22, 2023

๐Ÿ“ธ Announcing Pixifi's Next Chapter ๐Ÿš€

Hello Pixifiers!

๐Ÿšจ THE ANNOUNCEMENT!

We are excited to announce that after 10 years of dedication and love, Tim is transitioning to Board Member and Advisor. On behalf of the entire Pixifi community, THANK YOU!

Moving forward, we are thrilled to introduce Kjael, who has stepped in as majority owner and CEO. Kjael brings a wealth of experience to the role and is committed to maintaining Pixifiโ€™s culture of service and iterative improvement, while bringing a range of new resources to quickly enhance the Pixifi experience over the next number of months.

In addition to Kjael, we are also excited to announce new dedicated leadership for Product Management and Operations, as well as a new strategic CTO advisor on the Board.

 

๐Ÿค” WHAT DOES THIS MEAN?

The same love and dedication youโ€™re used to:

You can expect the same responsive, totally human customer support you've always received from Pixifi. We are also always eager for feedback and are action-orientedโ€”meaning we listen and move fast to improve your experience.

An injection of new resources focused on customer success:

This includes a new support center with a big refresh of content based on common topics and newest feature releases. We will be implementing new tools to systematize customer support, accelerating response times and proactively communicating updates. Plus, we are simplifying the guided onboarding experience, allowing you to quickly realize value from the Pixifi platform and minimizing the learning curve.

New leadership and funding for Product Enhancements:

We are also making product enhancements, including improving data integrity and security, refreshing core integrations (merchant accounts and calendars), and updating your client-facing tools (branded and customized: booking pages, proposals, client portals, etc.). You will also notice a light refresh to Pixifiโ€™s digital presence (brand and website).

We are already executing on the above roadmap, and please expect consistent updates along the way!

 

๐Ÿงญ WHERE DO WE GO FROM HERE?

Thank you for your continued support of Pixifi. We are thrilled to be here with you and can't wait to see what the future holds!

Blog Post

Related Articles

Looking for more help to grow your photography business? From streamining your workflow to delighting your clients. we've got you covered at Pixifi.

๐Ÿ“ธ Announcing Pixifi's Next Chapter ๐Ÿš€

April 26, 2023
[CLICK HERE TO WATCH THE VIDEO] Hello Pixifiers! ๐Ÿšจ THE ANNOUNCEMENT! We are excited to announce that after 10 years of...

New and improved Pixifi Academy and Support Center

April 25, 2022
Hello Pixifiers! The last time you heard from us, we mentioned 'an injection of new resources focused on customer...

The Pixifi Snapshot - Vol #10

December 7, 2023
We're back with Issue #10! Here's a quick summary of the content that follows: ๐Ÿ“ธ PRODUCT -- The Global Components /...

Calling All Creative Professionals